Shipping Policy

How long does shipping take?

LOCATION EXPRESS SHIPPING ESTIMATED TIME
United States, Canada 15-30 Business days
Europe, UK 15-30 Business days
Australia, New Zealand, Oceania 15-30 Business days
Mexico, Central America, South America 15-30 Business days
United Arab Emirates, Asia, Africa 20-30 Business days

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you’ve specified combined shipping.

I have received only part of my shipment, where are the other items?

We ship from different parts of the world so some items might arrive earlier than others. If you’d like to know the status of your other items, kindly refer to your “order status” feature on our website by adding your tracking number or please email us with your name and order number.

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