How long does shipping take?
|LOCATION||EXPRESS SHIPPING ESTIMATED TIME|
|United States, Canada||15-30 Business days|
|Europe, UK||15-30 Business days|
|Australia, New Zealand, Oceania||15-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
|United Arab Emirates, Asia, Africa||20-30 Business days|
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you’ve specified combined shipping.
I have received only part of my shipment, where are the other items?
We ship from different parts of the world so some items might arrive earlier than others. If you’d like to know the status of your other items, kindly refer to your “order status” feature on our website by adding your tracking number or please email us with your name and order number.