Silicone Soft Phone Back Cover
Shockproof Phone Case
Case For iphone 7
|Compatible Model 1||
Case For iphone 7 Plus
|Compatible Model 2||
Case For iphone 8
|Compatible Model 3||
Case For iphone 8 Plus
|Compatible Model 4||
Case For iphone X
|Compatible Model 5||
Case For iphone XS
|Compatible Model 6||
Case For iphone XR
|Compatible Model 7||
Case For iphone XS Max
|Compatible Model 8||
Case For iphone 11
|Compatible Model 9||
Case For iphone 11 Pro
|Compatible Model 10||
Case For iphone 11 Pro Max
|Compatible Model 11||
Case For iphone SE 2020
|Compatible Model 12||
Case For iphone 12
|Compatible Model 13||
Case For iphone 12 Pro
|Compatible Model 14||
Case For iphone 12 Pro Max
|Compatible Model 15||
Case For iphone 12 Mini
|Compatible Model 16||
Case For iphone 13
|Compatible Model 17||
Case For iphone 13 Pro
|Compatible Model 18||
Case For iphone 13 Pro Max
|Compatible Model 19||
Case For iphone 13 Mini
Why have I not received any order confirmation?
Most cases this is because our customers have accidentally entered their email wrong. Throughout the process, we send 3-4 emails, including an order confirmation, a fulfilment notice, and a shipping notice. If you believe you may have entered your email wrong please contact us and we will fix it for you.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.
What about customs?
We are not responsible for any customs fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get customs fees when they arrive in your country.
It's been over 6+ weeks and I have not received my order, what can I do?
We have stated a few examples why receiving your order might take longer than expected. If you still haven’t received your order within the timeframe given above, please contact us. We’ll take care of it for you so rest assured your item is on the way! ☺
I entered my address wrong! Can you please change it?
Yes! If you contact us within 24 hours we can change your order once you provide us the correct address. Otherwise, we do not accept responsibility for wrong addresses. Please enter your address carefully and enter the address in ENGLISH.
- IMPORTANT: We are not responsible if a package is undeliverable because of missing, incomplete, or incorrect destination information. We do our best to avoid errors by verifying the shipping information with every customer in the order confirmation sent immediately after purchase. Costs to reship the package will be invoiced to the customer.
How long does shipping take?
LOCATION EXPRESS SHIPPING ESTIMATED TIME
United States, Canada 15-30 Business days
Europe, UK 15-30 Business days
Australia, New Zealand, Oceania 15-30 Business days
Mexico, Central America, South America 15-30 Business days
United Arab Emirates, Asia, Africa 20-30 Business days
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you’ve specified combined shipping.
I have received only part of my shipment, where are the other items?
We ship from different parts of the world so some items might arrive earlier than others. If you’d like to know the status of your other items, kindly refer to your “order status” feature on our website by adding your tracking number or please email us with your name and order number.
Returns & Refunds
Can I return the item ?
We understand that it can be difficult to get that perfect piece of gear the first time around. If you are not completely satisfied with your purchase we will grant a full refund or exchange. Customers are responsible for the shipping costs for returns unless the return is a result of our error or a manufacturing defect.
Its been 2 months, can I still return the item ?
Item(s) must be in new condition, not missing parts, tags, or instructions and in resalable condition. Items eligible to be returned must be post marked within 45 days of their receipt by buyer, or no later than 55 days after their initial shipment. We do not grant refunds or exchanges for custom, discontinued, clearance, or closeout items except due to our error or an undisclosed defect.
If you need more information or want to proceed a return, please contact us via email: